tbaazi's Commitment

Responsible Gaming — Fun with Safety

Tbaazi believes gaming should be a source of fun, not stress. We provide every tool you need to build healthy gaming habits and get help when you need it.

Self-Exclusion
Spend Limit
Time Limit
24/7 Support
Check Yourself
🛡️
Your Game, Your Control
Responsible Gaming Tools at tbaazi Are Completely Free
18+
Age Limit
24/7
Support
5
Protection Tools
0৳
Free

The Six Pillars of Responsible Gaming

Responsible gaming at tbaazi isn't just talk — it's real tools and features that keep your gaming experience safe.

Set Deposit Limits
Set your own daily, weekly, or monthly deposit cap. Once set, any increase takes 24 hours to kick in — helping prevent impulsive overspending.
Session Time Limit
Decide in advance how long you'll play each day. Once your set time is up, the platform will automatically alert you and, if needed, end your session.
Break Features
Give yourself a cooling-off period by pausing your account for anywhere between 24 hours and 30 days. During this time, no logins or bets are possible — fully automatic and effective.
Self-Exclusion
If you feel gaming is getting out of control, you can close your account for a fixed period of 6 months to 5 years. Once closed, the account cannot be reopened — even at your own request.
Loss Limit
Set the maximum amount you can lose within a specific period. Once the limit is reached, further play will be automatically blocked.
Expert Help
If you feel something is wrong, our support team is available 24/7. If needed, we can connect you with professional counselling services — completely confidentially.
01What Is Responsible Gaming?

Responsible gaming means keeping gaming as a controlled part of your entertainment — where you decide how much time and money you spend. At tbaazi, we believe that when every player approaches gaming with knowledge and awareness, it becomes a genuinely enjoyable experience.

Responsible gaming doesn't mean enjoying yourself less — it means making sure gaming has a positive place in your life, without affecting your family, work, or health.

The three core principles of responsible gaming at tbaazi are:

  • Knowledge: Staying informed about game rules, odds, and risks
  • Control: Making your own decisions about how you spend your time and money
  • Balance: Keeping gaming as just one of many forms of entertainment in your life

Remember — gaming is for entertainment, not a reliable source of income. Before you place a bet, decide in advance how much you are comfortable losing.

02Build Healthy Gaming Habits

Building good habits is the foundation of responsible gaming. Follow these tips to keep gaming enjoyable at all times:

Set Financial Limits

  • Decide before you play — set a maximum amount you're willing to spend today
  • Only play with money you can afford to lose
  • Never game with borrowed money or emergency savings
  • Don't chase losses by placing more bets to win back what you've lost

Stick to your time limits

  • Check the time before you start playing, and decide when you'll stop
  • Take at least a 15-minute break every hour
  • Never sacrifice sleep, meals, or time with family to play
  • Avoid the habit of playing late into the night

Check In with Yourself

  • Avoid gaming when you're angry, upset, or have been drinking
  • Don't turn to gaming as a way to cope with personal problems
  • Don't chase wins by placing bigger bets when you're on a high
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Quick Tips: Set aside a fixed gaming budget each week — just like you would for any other entertainment expense. When the budget runs out, stop.
03Recognize the Signs of a Problem

Gaming addiction can creep up on you — sometimes before you even realize it. Watch out for these warning signs:

Financial Warning Signs

  • Repeatedly going over budget
  • Betting more in an attempt to recover money you've lost
  • Taking out loans or borrowing money from people you know to fund gaming
  • Struggling to cover bills or everyday expenses

Behavioral Signs

  • Lying to family or friends about your gaming
  • Gaming is affecting your work or studies
  • Unable to stop playing even when you want to
  • Feeling restless or irritable when you can't play

Psychological Signs

  • Unable to find enjoyment in anything other than gaming
  • Feeling excessively angry or frustrated after a loss
  • Gaming in secret or feeling ashamed about it
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Important: If three or more of these signs apply to you, seeking help is the smart move. Asking for help isn't a weakness — it takes real courage.
04Check Yourself

Answer the questions below honestly. This is not a test — think of it as a mirror for yourself.

1. Have you spent more on gaming than your budget allowed in the past month?
No, never
Sometimes
Often
2. Do you bet more to chase back money you've lost?
No
Sometimes
Most of the time
3. Do you hide or lie about your gaming to family or friends?
No, never
Sometimes
Yes, regularly
4. Do you find it hard to stop gaming when you want to?
No, I can stop easily
It's a little difficult
Very difficult
5. Is gaming affecting your work, studies, or relationships?
No impact
Some impact
Significantly affected
05tbaazi Protection Tools

Tbaazi gives you five powerful free tools to stay in control of your gaming:

Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Loss Limit
Set a maximum amount you're willing to lose within a given period. Once you hit the limit, your session will end automatically.
Session Time Limit
Set a daily time limit before you start playing. You will receive a reminder when time is up, followed by an automatic logout.
Cooling-Off Period
Take a break of 1 to 30 days. Your account will be completely inactive during this period.
Self-Exclusion
To stop gaming altogether, you can close your account for 6 months to 5 years, or permanently. This is the strictest protection available — the account cannot be reopened during the closure period, even by you. Submit your request to support@tbaazi.biz.

Go to Account Settings to set up these tools, or let our support team know. All changes are free and take effect immediately.

06How to Set Your Limits

Setting gaming limits on tbaazi is quick and simple. Any protection tool can be activated in just a few minutes.

1
Log in to your account
Log in to tbaazi.biz with your mobile number and password.
2
Go to Account Settings
Click the profile icon in the top right corner → go to the "Responsible Gaming" tab.
3
Choose a Tool
Deposit Limit, Loss Limit, Session Time, or Self-Exclusion — choose whichever works for you.
4
Set an amount or time limit
Enter the amount or time period. Limits can be set on a daily, weekly, or monthly basis.
5
Confirm
Clicking "Confirm" will activate the limit instantly. A confirmation SMS will be sent to you.
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Need help? If you're having trouble finding the settings, our support team on live chat will walk you through it step by step — entirely in Bangla.
07Minor Protection

Tbaazi strictly does not serve anyone under 18. We use multiple layers of protection to keep minors away from gaming.

Our Age Verification Process

  • Date of birth is verified at registration
  • Age is verified during the KYC process using a national ID card or passport
  • Additional verification is carried out in suspicious cases
  • If a minor is identified, the account will be suspended immediately

Advice for Parents

  • Use parental control software on your child's device
  • Keep your account login details out of reach of children
  • Have open conversations with your child about their internet use
  • If you're unsure, contact support@tbaazi.biz right away
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Zero Tolerance: tbaazi's stance on underage gaming is clear — no exceptions. Any account that raises suspicion will be investigated.
08Help & Support

You don't have to face a gaming problem alone. tbaazi's support team and professional organizations are here for you.

Contact tbaazi

  • Live Chat: Chat with us live on the website, 24/7
  • Email: support@tbaazi.biz
  • Responsible Gaming Section: responsible@tbaazi.biz

Our Responsible Gaming team is specially trained to listen to your concerns in complete confidence and guide you toward the right support.

Remember — asking for help is a sign of strength. Take one step today, and tomorrow will be better.

Responsible Gaming Questions

Yes. When you apply for self-exclusion, any remaining balance in your account will be returned to your registered payment method — typically within 3–5 business days.

Yes, but increasing your limit requires a 24-hour waiting period. This cooling window is designed to prevent impulsive decisions. Decreasing your limit, however, takes effect immediately.

No. During a break or self-exclusion period, you will not receive any promotional emails or notifications — so your time away remains uninterrupted.

Not directly. However, if a family member is concerned, they can reach out to support@tbaazi.biz. We will assess the situation and take the necessary steps — always keeping the account holder's best interests at the forefront.

Yes, completely free. Every tool — from deposit limits to self-exclusion — is available at no cost. It's part of tbaazi's commitment to responsible gaming.

Play for fun, play within your limits

Play responsibly on tbaazi — use our protection tools and keep gaming a fun, healthy part of your life.

Free Protection Tools 24/7 Bangla Support Self-Exclusion 18+ Only
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