Tbaazi Terms & Conditions — Fully in Bengali

Tbaazi is an online gaming and entertainment platform designed for users in Bangladesh. By accessing this platform and using any of its services, you automatically agree to these terms and conditions.

Tbaazi operates under an international license and is regularly audited by independent third parties to ensure fair gaming. All game outcomes are fully controlled by a Random Number Generator (RNG) and are never predetermined.

Tbaazi's services are available to adults (18+) only. We are committed to protecting minors and strictly enforce age verification.

The following conditions must be met to open an account on tbaazi:

• You must be at least 18 years of age
• Accurate and truthful personal information must be provided
• Each individual may operate one account only
• Only one account may be registered per mobile number
• Operating multiple accounts from a single device or IP address is strictly prohibited

Account Security

It is your responsibility to keep your password and login credentials strictly confidential. Do not share your password with anyone. If you notice any unusual activity on your account, contact the support team immediately.

Tbaazi follows international Anti-Money Laundering (AML) policies. Withdrawals above a certain amount will therefore require identity verification (KYC) to be completed.

Required Documents

• A clear photo of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership (Mobile Pay/Nagad number)
• Selfie photo (where applicable)

KYC verification is usually completed within 24–48 hours. Withdrawals may be temporarily on hold while verification is in progress.

The following rules apply when making a deposit at tbaazi:

• Minimum deposit: ৳50
• Maximum single deposit: ৳5,00,000
• Maximum daily deposit: ৳10,00,000
• Deposits are usually credited to your account instantly
• Technical delays are resolved within 30 minutes at most

Accepted Payment Methods

• Mobile Pay (personal & merchant)
• Nagad
• Rocket (Dutch-Bangla Mobile Banking)

The following rules must be followed when making a withdrawal:

• Minimum withdrawal: ৳200
• Maximum daily withdrawal: ৳5,00,000
• Processing time: Usually 15–30 minutes
• Large amounts (৳50,000+) may take up to 24 hours to process
• Withdrawals can only be made to the same payment method used for the deposit

Reasons for withdrawal delays

Withdrawals may be placed on hold in the following circumstances:

• KYC verification is incomplete
• If suspicious activity is detected
• If bonus wagering requirements are not met
• If the account is under investigation

Tbaazi offers a range of bonuses and promotions. Each bonus comes with specific terms that must be fulfilled.

General Bonus Rules

• Wagering must be completed within a specified period after claiming the bonus
• Wagering requirements are generally 15x to 30x the bonus amount
• Two bonuses cannot be active at the same time
• Withdrawals cannot be made directly from the bonus balance
• Both parties must have verified accounts to qualify for the referral bonus

Welcome Bonus

New members receive a 100% bonus on their first deposit (up to ৳5,000). The 20x wagering requirement must be met within 30 days of claiming this bonus. If the requirement is not met, the bonus and any winnings derived from it will be forfeited.

All games on tbaazi are operated fairly and transparently. Each game has its own rules, which you should read before you start playing.

• Once a bet is confirmed, it cannot be changed or cancelled
• If a game is interrupted due to a technical issue, tbaazi's decision will be final
• In the event of any dispute over a game result, server logs will serve as the final evidence
• Any winnings obtained by exploiting software errors or bugs will be voided

Jackpot Rules

To be eligible for a jackpot prize, you must meet the specific conditions of the relevant game. Jackpot draws are broadcast live and results are kept on the website. KYC verification is mandatory for jackpot prizes.

The following activities are strictly prohibited on the tbaazi platform:

• Creating or operating multiple accounts
• Registering an account with false or inaccurate information
• Bonus Abuse or System Manipulation
• Accessing another person's account or attempting to hack
• Using bots or automated tools on the platform's software
• Using the platform for money laundering or any unlawful purpose
• Harassment or inappropriate behaviour towards other members
• Exploiting game errors or bugs for unfair advantage

Tbaazi believes gaming should be a source of entertainment. We actively promote responsible gaming and offer our members the following benefits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Session limit: Set a maximum limit on continuous play time
• Loss limit: Automatic break when losses exceed a set amount
• Self-exclusion: Temporary account suspension from 24 hours up to 5 years
• Permanent closure: Option to permanently close your account at any time

If you run into any gaming-related issue, our support team or Responsible Gaming Contact the page.

Tbaazi takes the protection of your personal information seriously. Our full privacy policy Here available.

• All data is secured with SSL 256-bit encryption
• Personal information is never sold to third parties
• Information is not shared with any authority except as required by law
• Members may request to update or delete their information at any time

Tbaazi aims to maintain 99.8% uptime, though occasional maintenance or unexpected technical issues may arise.

• Scheduled maintenance will be communicated in advance
• Bets will be refunded for any incomplete games caused by server issues
• Tbaazi is not liable for any losses caused by internet connectivity issues
• If an incorrect payment occurs due to a technical error, tbaazi reserves the right to correct it

Tbaazi reserves the right to temporarily or permanently close any account under the following circumstances:

• If the Terms & Conditions are violated
• If you register with false information
• Suspicious financial activity is detected
• If KYC verification cannot be completed
• At the member's own request

Balance after account closure

If an account is closed due to a rule violation, the balance may be forfeited. However, if the closure is at the member's own request or due to a technical issue, the verified balance will be refunded.

For any dispute or complaint, please follow the steps below:

• Step 1: Connect with our support team instantly via live chat
• Step 2: If the issue remains unresolved, write to us in detail at support@tbaazi.biz
• Step 3: Complaints submitted by email will receive a response within 72 hours
• Step 4: A final decision on complex matters will be provided within 30 business days

In all disputes, server logs, game history, and transaction records will be treated as the definitive evidence.

Tbaazi reserves the right to update these terms and conditions at any time. In the event of changes:

• Members will be notified by email at least 7 days before any major changes
• Updated terms take effect from the date they are published on the website
• If you do not agree to the new terms, you will have the option to close your account
• Continued use of the platform after any changes will be considered acceptance of the updated terms

Contact

For any questions regarding the Terms & Conditions:

• Email: support@tbaazi.biz
• Live Chat: Click the chat icon on the website
• Help Center: Help Centre page View