Last Updated: January 1, 2026

Tbaazi Privacy Policy — Your Data is Our Responsibility

Your data is completely safe at tbaazi. This privacy policy clearly explains how your information is collected, used, and kept secure.

2026 Version
Fully in Bengali
~8 min read
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12 Sections
Full Privacy Policy
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How We Protect Your Information

The six core pillars of tbaazi's Privacy Policy.

Encryption Protection
All your data is protected with 256-bit SSL encryption. From login to payment, every transaction is completed through encrypted channels — never visible to third parties.
No Sale of Data
tbaazi never sells your personal information to third parties. Your name, mobile number, and financial details are used solely for the purpose of providing our services.
Minimal data collection
We only collect information that is necessary to provide our services. We do not ask for unnecessary personal data, and no data is retained longer than required.
In Your Control
You can request to update, correct, or delete your information at any time. You also have the option to opt out of marketing communications or export your data.
Secure Data Storage
All data is stored on secure servers and undergoes regular security audits. Firewalls and multi-layer security measures are in place to prevent unauthorized access.
Transparent Cookie Policy
We use only necessary and functional cookies. Your consent is obtained on your first visit, and you can update your cookie preferences at any time.
Important Notice

By using the tbaazi platform (https://tbaazi.biz), you are considered to have read and accepted this Privacy Policy. Protecting your data is our highest priority — something we never compromise on.

01Introduction & Scope

Tbaazi is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right. This Privacy Policy explains what information tbaazi collects, why we collect it, and how we keep it secure.

This policy applies to:

  • For users of the tbaazi website (tbaazi.biz)
  • For registered members and guest users
  • For users accessing via mobile browser or any device
  • For users who contact the support team

This Privacy Policy has been developed in accordance with international data protection standards and is consistent with applicable laws in Bangladesh.

02What Data We Collect

Tbaazi collects two types of information — what you provide directly, and what is collected automatically.

Information Provided Directly

Data Type Why it is collected
Name & date of birth Identity Verification & Age Confirmation
Mobile number & email Account communications & OTP verification
National ID / Passport KYC Verification & Financial Compliance
Payment details (Mobile Pay/Nagad number) Transaction completion & verification
Address KYC & Legal Compliance

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Page visits and session duration
  • Gaming activity & betting history
  • Login time & location (country level)
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Please note: We never store passwords or full payment card numbers. Payment details are always kept in encrypted form.
03How We Use Your Information

Tbaazi uses your information only for specific, defined purposes. We never use your data for unnecessary or unauthorized purposes.

Primary Use

  • Account Management: To ensure secure registration, login, and account protection
  • Payment Processing: To process deposits and withdrawals
  • Identity Verification: To complete the KYC process
  • Support: To help resolve your issues
  • Gaming Experience: To provide personalized game recommendations

Legal and Security Use

  • To prevent fraud and money laundering
  • For responsible gaming monitoring
  • To meet regulatory and legal requirements
  • To maintain platform security

We never share your information with third parties for marketing purposes. No promotional communications are sent without your consent.

04Data Sharing & Disclosure

Tbaazi does not sell your data. However, it may be shared with specific parties in limited circumstances:

Permitted Sharing

  • Payment Processors: Mobile Pay, Nagad, Rocket — to process transactions
  • Identity Verification Services: Licensed providers for the KYC process
  • Law Enforcement: Only when required by court order or legal obligation
  • Licensing Authority: For regulatory reporting

What is never shared

  • Advertisers or marketing companies
  • Other gaming or betting providers
  • Data brokers or information marketers
  • With your contacts (without your request)
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Important: Whenever information is shared with a third party, they are contractually bound to comply with our Privacy Policy.
05Cookie Policy

The tbaazi website uses cookies to enhance your browsing experience. Cookies are small files stored in your browser.

Cookie Type

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: To remember language preferences and user settings
  • Analytical Cookies: For website performance monitoring (anonymous)

On your first visit, you will be asked to consent to the use of cookies. You can update your cookie preferences at any time in Settings. Please note that disabling essential cookies may affect the site's functionality.

06Data Retention Period

We only retain your data for as long as necessary. Retention periods vary by data type:

Data Type Retention Period
Account Information (Active) For the lifetime of your account
Transaction Records 5 years after account closure
KYC Documents Up to 7 years for legal requirements
Support Contact 3 years
Log Files & Session Data 90 Days
Marketing preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized.

07Your Data Rights

Tbaazi gives you full control over your personal information. You have the following rights:

Right to Access
You may request to view what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless we are required to retain it by law.
Right to Data Portability
You can export your data in a readable, portable format.
Right to Restrict Processing
You may request that the use of your data be restricted to specific purposes.
Right to Withdraw Consent
You can withdraw your consent to marketing communications or specific uses of your data at any time.

To exercise any of these rights, email us at support@tbaazi.biz or Help Center. Requests are typically completed within 30 business days.

08Protection of Minors' Data

Tbaazi strictly does not serve anyone under the age of 18. We do not collect or process data from minors.

  • Age verification is mandatory during the registration process
  • Additional age verification is carried out in suspicious cases
  • If a minor's data is identified, the account will be immediately suspended and the data deleted
  • Parents who have concerns are welcome to contact us
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For parents and guardians: If you believe a minor is using this platform, please contact support@tbaazi.biz immediately. We will take prompt action.
09Third-Party Services & Links

Tbaazi works with licensed game providers to deliver game content on the platform. These providers may process limited technical data (such as game session IDs).

  • All third-party providers are bound by our data protection agreements
  • Game providers cannot access your financial or personal identity information
  • Payment gateways (Mobile Pay/Nagad/Rocket) operate under their own privacy policies
  • Only anonymous data is sent to analytics services
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Please note: tbaazi only works with third parties that are essential to delivering our services, and every partner is regularly vetted.
10Data Security Measures

Tbaazi maintains multiple layers of security to keep your information safe:

Technical Safeguards

  • SSL/TLS Encryption: 256-bit encryption on all data transfers
  • Firewall: Advanced firewall system to prevent unauthorized access
  • DDoS Protection: Platform protected against cyber attacks
  • Regular Backups: Reducing the risk of data loss to zero
  • Two-Factor Authentication (2FA): Additional security for account login

Administrative Safeguards

  • Regular data protection training for staff
  • Restricted access policy — only authorized staff can view your data
  • Annual third-party security audit
  • In the event of a data breach, affected members will be notified within 72 hours

If you notice any security vulnerability or suspicious activity, please report it immediately to security@tbaazi.biz.

11Privacy Policy Updates

Tbaazi reserves the right to update this Privacy Policy as needed. We are committed to full transparency whenever changes are made:

  • Registered email notification at least 14 days before any significant changes
  • A clear notice will be displayed on the website
  • The "Last Updated" date at the top of the page will always be kept current
  • Continued use of the platform after changes take effect will be considered acceptance of the updated policy
  • If you do not agree to the changes, you will have the option to close your account

The latest version of this Privacy Policy is always available at https://tbaazi.biz/privacy-policy.

12Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

  • Email (general): support@tbaazi.biz
  • Email (privacy-related): privacy@tbaazi.biz
  • Live Chat: Click the chat icon on the website (24/7)
  • Help Center: Help Center Page View

After a complaint is submitted, you will typically receive an initial response within 7 business days and a full resolution within 30 business days.

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For quick support: Please include your registered mobile number and a clear description of your request. This helps us process it faster.

Privacy FAQs

No, tbaazi never sells your mobile number or any other personal information to third parties. Your number is used solely for OTP verification and essential support communications.

KYC documents are retained for up to 7 years after account closure, as required by legal obligations. They are then securely deleted. This is a requirement under international financial regulations.

Yes, you can request deletion of your data. However, transaction records and KYC information must be retained for a specified period due to legal obligations. To submit a deletion request, contact us at privacy@tbaazi.biz.

We only identify location at the country level based on your IP address — precise GPS or real-time location tracking is not performed. This is used solely for security purposes and to detect suspicious login activity.

Yes. In the event of a data breach, we will notify affected members at their registered email address within 72 hours, along with guidance on the necessary steps to protect their accounts.

Your Data is Secure — Get Started Now

Your information is completely secure with tbaazi. Register for free today and enjoy the best gaming experience in Bangladesh.

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